Posts Tagged ‘Google’

Google Me & You: Taking Social Seriously

Wednesday, June 30th, 2010

What's more exciting: "Lebron Watch 2010" or "'Google Me' Watch 2010?"

Kevin Rose, the founder of social aggregator Digg and all-around Internet bigwig, recently tweeted that Google was up to something big and that it was purportedly called “Google Me.” After much hoopla, major online news channels were confirming the story and already speculating on what Google Me meant to the social fabric of the Internet. Would Google Me become an adequate competitor or even replacement to Facebook? Is Google taking this project seriously? Would it be a huge success like Gmail or a huge bust like Google Buzz? When can we expect it to launch?

The one thing that we know for sure, though, is that we don’t know much yet. Much like all the speculation about Lebron James, it seems that we’ll just have to just wait until Google Me is finally unveiled before we have the real scoop.

If you’re interested in reading more about Google Me, I’d recommend the following resources:

  • Former Facebook CTO: ‘Google Me’ Is Real, And It’s Gunning For Facebook [TechCrunch]
  • Openness Would Decide Whether ‘Google Me’ Is Genius or Garbage [Wired]
  • A new social network? ‘Google Me’ [CNNMoney]

These articles not only give you a great cheat sheet on what you may be able to expect from Google Me, but they also detail what may cause Google Me to succeed or fail, how it might be different from Buzz and how it may choose to fight Facebook. It’s really riveting stuff and I wouldn’t deign to suggest that I know better than any of the aforementioned sources.

What I do know, though, is that if we take as a given that Google Me is real and that it’s a project aimed to take on the social media space, then we can conclude that social marketing as a whole is poised to really take off.

To date, social marketing has been a bit of an enigma for publishers and marketers alike. Other than Facebook, whose marketing platform is still in its infancy and rife with glitches, there is no reliable, social medium for marketers to connect with potential customers. Twitter, LinkedIn and Foursquare are three other major players in the social space that have secured millions of dollars from enthusiastic investors but none has found a way to monetize as successfully as Facebook.

Funding one’s venture through ads, the way that Google has with AdWords and the way that Facebook is beginning to do with its ad platform, seems like an obvious revenue stream, however, generating enough revenue through ads alone has been historically difficult, especially online. For every Google AdWords, there are hundreds of sites that just weren’t able to pay the bills with ad revenue alone. Before Facebook began to bring in real money through its platform, people were beginning to hypothesize that social marketing would forever be a unicorn: a magical creature that nobody really knew how to catch.

If Facebook was the first glimmer of hope, then Google Me is the second, even before it has been released.

The reason that I believe this is because Google has a pattern with its products. They generally release a product into the wild, observe it, decide whether it was a success or failure and then act. If the product is Google Radio Ads, then you probably won’t ever hear about it again. If the product is Wave, Google may keep it around but you’ll not hear more press about it unless Google decides it’s worth additional effort. If the product is Google Maps, then Google moves full steam ahead, investing millions of dollars to make it the de facto standard for its niche. Google realized that it could very easily throw local ads on maps and make money; now you can see what your aunt’s house looks like from a street view or a satellite view without leaving your computer (and for free!).

Google released Buzz in Q1 this year as a competitor to Twitter. Most observers would agree that Buzz was a failure. Normally, Google would chalk up the loss and move on to a more potentially lucrative venture. After all, Twitter is having trouble making money, why should Google invest more in a Twitter clone/fighter? The answer, of course, is because Twitter never should have been the target; it should have been Facebook.

The very fact that Google is going back to the drawing board with Buzz and the social media space as a whole is proof enough for me that Google believes that social marketing is going to be big. No company on Earth is better at monetizing advertising than Google; if Google believes in the social space enough to take a second crack at it–only months away from their first attempt–marketers should pay attention.

If you’ve already decided that social marketing isn’t for you, I would advise that you to pay attention to “‘Google Me’ Watch 2010.” Whether or not Google Me ends up as a success is almost beside the point. Google knows that there is serious money in social marketing and their commitment of resources to Google Me serves as evidence. Remember that where there is money to be made by publishers like Google, there is opportunity to successfully market products and services for clients. The agencies and businesses take advantage early may be the ones who finally figure out how to catch the unicorn!

5 Secrets to Selecting Highly Effective SEO and PPC Keywords

Wednesday, June 2nd, 2010

If there is a single concept that is the driver of much of the internet’s growth over the past decade – not to mention nearly all of Google’s $25 Billion of annual revenue – it is the concept of keywords. Keywords are what we type in when we are searching for products, services and answers on the search engines, an act that Americans performed 15.5 Billion times in April 2010 (according to ComScore).

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For businesses, the implications are huge; keyword selection is fundamental to success in paid search (PPC), organic website rankings (SEO), as well as the holy grail of marketing: how to most effectively market your products and services to your target audience.

Do our customers love our product because it is fast acting or because it is long lasting?  Do they care more about the great price or the abundant features? The answers very well may lie in the keyword research and strategies below, the same strategies that we use to help our clients, from the local dry cleaner to Fortune 100 companies, with all of their online marketing efforts.

1. Pick good “keyphrases” rather than “keywords”

When it comes to search engine marketing, there may be no larger misnomer, no more archaic term than the ubiquitous “keyword”. I propose an official migration to the more accurate term “keyphrase”, but for now I will be forced to accept reality. My frustration with this term is that it quite simply implies a single word, which is rarely the strategy that we employ when doing keyword research and selection and running PPC and SEO campaigns.

All too often, people dramatically over-think the most basic keyword research concepts; keyword generation should start simply with answering the question of “what products or services do you sell?” If I sell dog food online, the root words “dog” and “food” alone would be very poor keywords because on their own, neither “dog” nor “food” do a remotely good job ofat describing what you sell. Although this example makes it obvious, many times we have to fight through our urge to include those bigger, broader root keywords.

2. Never default to “vanity keywords”

Let’s look at a trickier example, one where the root keyword arguably does a good job describing what we are selling. In this case, I own an online jewelry store and sell all types of jewelry. Ranking highly for the keyword “jewelry” would probably be at the top of my search engine marketing goals. I am not arguing here that this would not be a profitable keyword that drives relevant traffic. In this case, from an organic SEO perspective, unless you are a huge, highly authoritative site (or lucky enough to be Jewelry.com, knowing that Google rewards keywords that match website addresses) you are going to have a much harder time competing to rank well for this root keyword than more specific keywords: e.g. “gold jewelry”, “silver necklace”, “womens rolex watch”.  Furthermore, from both an SEO and PPC perspective, those more specific keywords are going to have a significantly higher conversion rate for purchases, and in general be less competitive.

Sometimes we refer to those root keywords as “vanity keywords”, because if you do just one search to see who seems to be winning the space, you are likely to pick the single broadest keyword and see who comes up ranked highly. In nearly every case, however, we have found it to be more successful and deliver a significantly better ROI to focus on the hundreds or even thousands of more specific keywords that more closely match the services, products, brands, and locations that we sell or serve.

3. The Wonder of Google’s “Wonder Wheel”

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This is in my opinion the best little secret of everyone’s favorite search engine: the Google Wonder Wheel. Released about a year ago but virtually unknown compared to Google’s much more visible search tools, the Wonder Wheel can be accessed by doing a search and then selecting “Wonder Wheel” under the filter options on the left.

What you are presented with now is a visual representation of the way that Google - and indirectly the way that users themselves — groups together keywords. This alone can become the foundation of your PPC and SEO keyword research.

Starting with the keyword “dog food”, I see related and more specific terms like “dog food reviews”, “dog food comparison” and “dog food brands”, which can help identify other keywords to focus on. Then, clicking on “dog food brands” it automatically expands that keyword to be another hub, with more specific keywords for dog food brands such as “Nutro dog food”, “Purina dog food”, and so on.

At Wpromote, we use this tool to help shape overall content strategies as well. Continuing with the dog food example, we can see that ratings, comparisons and reviews were all grouped as closely related to dog food in general, implying that people that are searching for dog food are very interested in the comparison and review side of things. So from a content strategy perspective, it would be a very powerful takeaway to include a heavy emphasis on customer ratings, third-party reviews and side-by-side comparisons to help the consumers make their dog food selections while shopping on their site.

4. Repetition across keywords is okay

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One concern we hear frequently is whether or not it is beneficial or harmful to have repetition among keywords. In other words, should we be looking for other variations on words or is it okay to have keywords such as “dog food reviews”, “dog food comparison” and “dog food rankings”, despite the repetition of “dog food”. The short answer is that the repetition is just fine, as long as the meaning of the phrase as a whole is sufficiently varied. In other words, “dog food” and “dog food online” are basically synonymous, and the content that one might expect to find associated with both keywords is the same. However, “dog food reviews” and “dog food comparison” indicate somewhat different content and therefore it is totally appropriate to use both as keywords.

The more important concept to keep in mind is that you want to choose keywords that best relate to the content present on that page and on that site. If you don’t have a dog food comparison matrix, then don’t bother including comparison-related keywords; you would be misleading your users and certainly not fooling Google.  In an ideal world, you would have a comparison section, reviews section and rankings section, but they would be on different pages or divided within your site and each one would be tagged with the appropriate keywords. Correspondingly, your SEO and PPC search engine marketing efforts are exploiting that content by sending “review” keywords to the “review” pages and so on.

5. Let the keywords guide the content

We have referenced this concept several times in the preceding tips, but it is important enough to leave as a final guiding paradigm in thinking about keywords.

Conventionally, we think linearly about content and keywords; we build a website, and then launch search engine marketing campaigns to drive users to our content.  When we think about strategy at Wpromote, we think about a circular process; since our keyword research reflects both what users are seeking and the way that the search engines (particularly Google) “think” about keywords, we let that drive our content strategy.

Put differently, to be phenomenally successful, we seek not to take static content and try to pry greater results from it. Instead, we leverage the knowledge we have of existing user needs to create the best possible online experience. That, in turn, will be rewarded with higher rankings, greater traffic, and a larger ROI from our marketing efforts.

Resources

1. Check out monthly search stats from the invaluable Google Keyword Tool

2. The Wonder Wheel is awesome; a Google engineer walks thru how it can be used here.

3. Wordtracker is a paid but widely used keyword and competitive intelligence tool.

  • For more information on online advertising, please email sales@wpromote.com.

  • Page Speed Now Officially One Of Google’s Ranking Factors

    Friday, April 9th, 2010

    According to Google’s Webmaster Central Blog, site speed is now officially one of the signals in their search algorithms.

    page-speed-odometer-mph3Site speed is one of roughly 200 ranking factors that Google takes into consideration when looking at a site. While they’ve never come out and announced each and every factor, a well-versed SEO can make an educated guess at what many of them are.

    If you’ve been paying attention to the SEO blogosphere, you most likely knew that this was coming. Bloggers have been talking about it since last year, and Google reps alluded to it many times at SMX West.

    In 2009, Google released Page Speed, an open-source firebug addon that assists webmasters in improving their site’s speed. Many SEOs and webmasters realized that Google was making a statement by releasing this tool… They obviously wanted us to start thinking about the speed of our sites.

    The Page Speed addon will analyze a web page for you, and give you a list of optimization tips. All issues that are identified by the tool come with suggestions in order to improve/fix them. Here’s what the Page Speed report looks like:

    Issues identified by Page Speed that are responsible for an increased load time.

    Issues identified by Page Speed that are responsible for an increased load time.

    Firebug (a free Firefox plugin) is required in order to use the Page Speed plugin.

    A page speed report has also been available in Webmaster Tools (in Labs, “Site performance”) since late last year.

    The Site Performance chart in Google's Webmaster Tools

    The Site Performance chart in Google's Webmaster Tools

    This report provides you with a summary of your site’s speed over the past year, and will give you an idea of how your site ranks in terms of speed when compared to other sites on the web. It will also give you advice as to what you can do to improve your site’s speed.

    In addition to the Page Speed plugin and Webmaster Tools Site Performance, Yahoo’s YSlow (another Firebug plugin) and webpagetest.org are both popular options.

    Remember, page speed isn’t just important for the search engines. It is also very important for the overall user experience.

    As outlined in my post about SMX West, speed also increases conversions. I feel that this bears repeating:

    “Amazon added 100 ms to their load times. Sales dropped 1%. Google added 500 ms to their load times, and they lost 20% of their traffic.”

    Is your site going to drop out of the SERPs because it doesn’t load at lightning speed? It’s unlikely. The general consensus seems to be that page speed isn’t a huge factor, and that a relevant page probably won’t be outlisted by significantly less relevant pages just because it takes a few seconds longer to load. But it’s certainly a good thing to be aware of… Not only because search engines are now looking at it, but because a faster site equals happier users.

    Tues News: 3/30 (Google in Hot Water Edition)

    Tuesday, March 30th, 2010
    Google may be the king of the Internet but the King of Town is still the king of town... and eating things that may not be food.

    Google may be the king of the Internet but the King of Town is still the king of town... and eating things that may not be food.

    Google has been getting it’s way and throwing its weight around for a while now. If you get in Google’s way, they are likely to buy you out or do what you do better than you do it. If you’re going along for the ride with them, you’d better be sure not to make them angry. They’ve very quickly established themselves as the most important and salient company of the last decade.

    Well, as it turns out, the 10s won’t be as easy as the 00s, by all measures, for Google. This year is already starting out with some serious contention and competition for Google. In this edition of the Tues News, we’ll check out some of the troubles that are likely to plague Google in the near future and possibly beyond that. Let’s get going!

    • Apple’s Entry into the Ad Market: Google is the undisputed king of search marketing for some time now. Even though AdWords wasn’t first, it proved to be the best, most user-friendly and most worthwhile method to post ads on SERPs. Google has never looked back and even purchased AdMob to make sure that their footing in the mobile search market is secure. Well, it seems that Apple has plans to throw its hat in the ring as well and iAd could be devastatingly powerful given the dominance of the iPhone and upcoming release of the iPad. It’s true, there are now contenders running Google’s Android OS, but the iPhone remains king and the iPad could redefine the way some people interact with online content. If Apple does iAd right, it could make for a formidable foe for Google, especially in the mobile search marketing arena. [MediaPost]
    • Rosetta Stone’s Trademark Lawsuit: The current, prevailing wisdom is that you can use competitor search terms in your keyword list as long as you don’t purport your company to be your competition; i.e., Coke can advertise on the word “Pepsi” as long as they don’t make themselves out to be Pepsi.  This, hypothetically, allows users to have more options in the SERPs without leading to confusion that could be caused by a bunch of similar looking ads. Well, Rosetta Stone is suing Google anyway, claiming that competitors bidding on the their brand name was leading to confused users and lost revenue for the language learning giant. Personally, I think that Google does a good job protecting brands online and I would wager that Rosetta Stone probably gets much, much more positives using AdWords than they do negatives. Still, in this crazy, litigious society, no case is a bad case, especially if you can back it up with money and Rosetta Stone certainly has that. We’ll see how this turns out but you can bet that this will be a thorn in Google side for the duration of the proceedings. [Bloomberg]
    • Viacom’s Copyright Infringement Lawsuit: I hope Google keeps a full pot of coffee in their legal team’s bullpen because this is going to be a busy year. As everyone and their mother knows, Google owns YouTube: it’s one of the biggest and highest profile acquisitions that they’ve made. Well, since the acquisition, Google has been fighting off lawsuits about YouTube displaying copyrighted material. As the barrier to upload is so small–which is one of the reasons that YouTube is so darn popular–it’s very difficult for Google to make sure that all the video content on the site is fair use. Viacom, it seems, doesn’t care and they are now in legal proceedings against YouTube for having displayed Viacom’s content for years. Google claims that YouTube has been above board according to the law but Viacom has some pretty convincing email evidence that YouTube dragged its feet when it came to removing content. As with any lawsuit including a property as big as YouTube, this one could have serious implications on intellectual property law. Stay tuned! [Slate]

    It’s not always easy to be #1. You have to constantly look out for #1 and people are always gunning for #1. Still, in the words of Mel Brooks, “It’s good to be the king,” but it takes a lot of work to stay king. Currently, Google has the crown but there are a lot of obstacles on the horizon that might make keeping it a tall task. The Tues News will be there to chronicle it for you, every step of the way!

    Thanks for stopping by. Read up on and keep up with the online world; keep reading Tues News! Catch ya later!

    Tues News: 3/23 (Them’s Fightin’ Words Edition)

    Tuesday, March 23rd, 2010
    Are you asking for a CHALLENGE?

    Are you asking for a CHALLENGE?

    Let’s get ready to rumble! This edition of the Tues News brings you three big bouts between behemoths of business. Sometimes, fighting isn’t something relegated to boxers, MMA fighters and Jerry Springer Show guests; sometimes it spills over into the world of online marketing! Without further delay, let’s get to the fights. Let’s get going!

    • Google vs. China: In this corner, hailing from the US of A, holding the title for most important company of the last decade, wearing the rainbow trunks: Google! In this corner, hailing from the Middle Kingdom, holding the title of biggest country in the world, wearing the red trunks: China! This is truly a clash of the titans if ever there was one. The gist is that Google blamed a large scale hack attack on the Chinese government. It was an attempt, Google claims, to get access to the bevy of data that Google holds referencing the users of all of its products. Now, the gloves are off and Google isn’t playing China’s censorship game any more. This is a bold move and one that was long overdue from the “don’t be evil” company. One could argue that the search results never should have been censored in the first place. Unfortunately, though, China will likely block access to Google and the citizenry will be inundated with state sponsored news about the situation. Maybe, in the long term, companies taking action like this in China will have a positive effect, however, in the short run, I see this move hurting Google’s bottom line more than China’s. My prediction for the winner: China. [TechCrunch]
    • YouTube vs. Viacom: You may have noticed, but under the surface, this is just yet another Google fight, as YouTube is one of their biggest properties. YouTube is also one of their biggest headaches because companies–in this case, Viacom–have been suing them left and right over the improper use of their content. In this particularly dirty case, Viacom alleges hat YouTube has been promoting the theft of their television content. YouTube, on the other hand, argues that it has been policing to the best of its ability and that Viacom may be guilty of leaking its own content onto YouTube just as an excuse to sue! Whoa boy, this one isn’t going to end well! In my opinion, YouTube does an excellent job of policing its content; it does in a perfectly reactive manner. That is, if Viacom alleges that something infringes on a trademark, YouTube will often take down the video without even verifying if the claim was accurate. This seems like a desperate move on the part of Viacom to me, more like a money grab than a real lawsuit (although, what’s the difference, right?). My prediction for the winner: YouTube. [FastCompany]
    • FTC vs. Online Advertisers: The best part about online advertising for the advertisers is the ability to target users by their searches, their gender, their age, their behavior or even the content of their emails. Unfortunately, this is the worst part for those receiving ads. On the one hand, the ads they get are more likely to be useful, on the other hand, it’s incredibly creepy to get an email from your dad about an upcoming fishing trip only to see an ad for Long John Silver’s in the margin. Well, it seems that the government is finally taking notice and future legislation may be used to try and curb the widespread use of personal information. As an advertiser, this scares me a little bit; as an Internet user, though, I wouldn’t mind the ability to occasionally opt out of being watched. It’s a tough call but, more often than not, the money wins out and there is a whole lot of money in this sort of marketing. My prediction for the winner: draw. Online Advertisers will get to continue collecting and using data but users will get the ability to opt out of this sort of marketing. [MediaWeek]

    As always, the Tues News would like to encourage its readers to try and settle things with civility in their day-to-day lives. Do as Google says, not what Google does, is what I mean. That saying will be a lot scarier and a lot truer when Google, Inc. runs for President in 2024; hey, maybe that would make a good campaign slogan! You heard it here first!

    Thanks for stopping by. Read up on and keep up with the online world; keep reading Tues News! Catch ya later!

    Also, thanks to Amanda for helping with this week’s links!

    Tues News: 3/9 (Sweating the Small Stuff Edition)

    Tuesday, March 9th, 2010
    Homestar, that's NOT what I meant by sweating the small stuff!

    Homestar, that's NOT what I meant by sweating the small stuff!

    For the companies most involved with search marketing, it’s not always about the actual dollars and cents. Sometimes, companies focus on auxiliary projects to try and better your user experience, increase your dependence on their products or improve your opinion of their brand. Don’t get me wrong, the hope is that these sorts of investments will pay off in real dollars in the long run, but if a company can do some of the small things well, the return on investment can be both well-deserved and highly profitable.

    Today, we’ll take a look at three such efforts taken by search marketing leaders (Google and MSN) as well as the provider of the dominant medium for mobile ads (Apple via the iPhone). Let’s get going!

    • Google is the master at sweating the small stuff in order to get the big payoff in the end. Just think about Google Maps. Sure, there are ads on the page but if you think that those ads paid for thousands of cars taking pictures of every street in America, you’re sorely mistaken. Google builds these sorts of products to increase loyalty to the Google brand and to build a positive rapport with the user. And it works! Recently, Google shared it’s search data to show their lighter side, depicting the winners and losers of Oscar night through their stats. As it turns out, the Hurt Locker didn’t just take home the most golden baldies, they also received quite the spike of searches. Thanks for sharing, Google; this stuff always fascinates me. [Google Blog via Mashable]
    • Microsoft has been focusing on something that seems small to most of us but is really big news up in Seattle. For months, msn.com has redirected you straight to bing.com, showcasing Microsoft’s much ballyhooed “decision engine.” No longer! The redesign of msn.com is complete and you should go check it out when you get a chance. It may not look like much, but watch for customized content and other such bells and whistles. Personally, I think it looks a lot more like yahoo.com and I’m not sure that’s a good thing. Bing.com seemed to make quite the effort to copy Google’s minimalist approach; I guess Microsoft wanted to give users a choice between simple search and profound portal. Well, take your pick! [paidContent.org]
    • Apple wants your iPhone to replace a lot of the various gadget in your life. Calendar? Check. Calculator? Check. Game Boy? Getting close! The list is long and only getting longer. One thing that I never expected to see was for my iPhone to replace my house keys. Yikes, Apple! I think you may be trying a little too hard to help me out. This borders on invasive. Also, I’m not sure that I want a key to my house that runs out of batteries every day, is dangerously susceptible to water damage and can be rendered useless if it falls out of my pocket. Why not just stick to the fundamentals, Apple? Black turtlenecks and brushed aluminum casing. Oh yeah, that’s your sweet spot! [Vallywag]

    So, sometimes focusing on details that aren’t directly related to your core competancy are a good thing. Google is great at search marketing but it’s great to see them use their info for a fun blog article. Microsoft is great at desktop applications but it’s important that they are taking their commitment to search (both on bing.com and msn.com) seriously. Apple is great at user-friendly hardware but maybe it’s not so great that they are thinking so much about getting into your apartment! Just remember, when you’re sweating the small stuff, make sure that it’s stuff that your potential customers actually want you to sweat!

    Thanks for stopping by. Read up on and keep up with the online world; keep reading Tues News! Catch ya later!