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Frequently Asked Questions

1. General Questions

1.1. What is SocialBoost?

When you sign up for SocialBoost, you receive a professionally designed and managed Facebook Page for one low monthly fee. With expert creation and optimization of your social media profile we will help your company align itself with the right people and brand itself in a relevant, valuable way.

1.2. How can SocialBoost help my business?

Adding SocialBoost to your marketing mix is a smart way to drum up new business and raise brand awareness among your target demographic. SocialBoost helps your brand build positive relationships with consumers by engaging with them in a more fun and personal way. SocialBoost makes it easy to begin leveraging the incredible power of social media without having to learn how to create and optimize a Facebook Page or how best to engage with users in your target demographic.

1.3. How can this service get me new “Likes?”

We have creation tools that help clients create coupons, which must be shared on browser’s personal walls in order to obtain the discount or deal. These posts on browser’s personal walls act as a digital “word of mouth.” If a person has taken advantage of a coupon/deal, that friend is now advertising to their friends about the coupon/deal.

Beyond coupon creation, other ways to get more people to potentially “Like” one’s page include: asking current customers in person (if a physical business location exists), running Facebook Ads directed towards your Facebook page and messaging your personal friends for an initial base of “Likes.”

1.4. Why should I chose Wpromote and SocialBoost?

A proven leader in the online marketing industry, Wpromote has over 12 years of experience in helping clients make the most of their online advertising budgets. With our one-of-a-kind SocialBoost service, Wpromote makes it easy to leverage emerging social media with the security of knowing your campaign is in the hands of experts and engineered for success.

1.5. How much does SocialBoost cost? How can I pay for it?

SocialBoost is a monthly subscription service that costs $59.00 per month. We accept all major credit cards.

1.6. What if I have a question about my SocialBoost account?

Satisfied clients are our priority, and when you become a SocialBoost client, you become part of the family. Give us a call, start a live website chat or shoot us an email. We take great pride in our customer service, and we'll always answer within one business day.

You can find our contact information here.

1.7. How many "Likes" will using SocialBoost get me?

While some companies guarantee social media success through numbers, Wpromote understands that successful engagement with your target demographic is much more than a numbers game. For this reason, we do not guarantee a certain amount of engagement or number of “Likes”.

The platform is essentially a tool to make the “Likability” of your Facebook greater. So, while we cannot predict the amount of “Likes” a client can achieve with our Facebook platform, we can say that it will increase your business’s chance of achieving “Likes.”

1.8. What type of page do I get?

Facebook allows for many different types of pages to be created for businesses. To start, we recommend that your Welcome or Home Page is created and optimized first, as this will be the page that is the main representation of your company. From there we can customize several types of pages and applications including:
- Contact Pages
- Team Pages
- Coupons & Like Gates
- Video Campaigns
- Newsletter Subscriptions
- Sweepstakes
- Refer-A-Friend Campaigns

1.9. If I cancel, do I lose everything created through the Facebook platform?

Cancellation of the SocialBoost service, and platform use, will unlink every page created with the platform. This includes Welcome Pages, Contact Pages, Coupons, etc. Currently, clients will retain their Facebook Wall and Cover Image if their service is canceled.

1.10. Can I use Wpromote’s Facebook platform on my own and create my pages and engagements?

Yes! The beauty of the Facebook platform is that clients are able to use it on their own, whenever they choose. Clients can create their own Welcome Pages, Contact Pages, Coupons, Engagements and much more. Wpromote encourages clients to explore our platform’s available options and take full advantage of every available tool the Wpromote platform has to offer.

1.11. Can I use my own images instead of Wpromote’s platform template images?

Yes! Clients can create pages with their own custom images. Plus, Wpromote can add some assistance when it comes to sizing an image to fit your Facebook page just right.

1.12. If I don’t currently have a Facebook “Like” Business page, can I use SocialBoost?

Yes! Our support team can help you setup a new Business “Like” page. You will also be made the Administrator for the page, and have the ability to make adjustments on your own at any time.

1.13. Do I have full access to my Facebook page and Facebook platform?

Yes! Clients can use the Facebook platform at anytime. Clients can make adjustments to anything created with our Facebook platform, and clients can even create additional Facebook content with our Facebook platform, at any time.

1.14. Will you provide a link on my website that links to my Facebook page?

While Wpromote will not go into client’s websites and implement a link, clients will still have access to new links created through our Facebook platform.

1.15. What if I do not like the Cover Image, Welcome Page or other content created for me? Can I adjust it?

Clients have full access to our Facebook platform so they can make changes and adjustments to any content created by Wpromote, at any time.

1.16. Does Wpromote post for me?

Wpromote can post new content and scheduled engagements (messages on your wall). Clients are also encouraged to use the platform to post new content or scheduled engagements, but Wpromote can post content created with our Facebook platform, to client’s pages.

1.17. If I don’t grant access to the Wpromote platform, can I still use SocialBoost?

No. Our platform needs to be able to fully connect to your Facebook’s Business “Like” page to post content and be functional.