People Operations Generalist

El Segundo, CA • People & Culture • Full Time • Mid Level

Wpromote Los Angeles

L.A. The City of Angels. La La Land.

All of these nicknames refer to our beloved Los Angeles, and while many cite the “near perfect weather” (what isn’t perfect about 70 degrees and sunny everyday?), we know that there are so many more reasons to love our hometown.

If you’re looking for a healthy lifestyle, take your pick of countless hikes and farmers markets. If you want a night out on the town, you’ll find interesting pop-ups and new restaurant openings everyday of the week. And from the best fish tacos to elegant fine dining, we can satisfy the hunger of every kind of foodie.

On a professional perspective, Los Angeles has so much more than entertainment. Silicon Beach and the revamped downtown are a few exciting areas for new companies, hosting a range of brands from scrappy startups to campuses for Facebook and Google.

In a city of 13 million people, no matter what your interest or preference, we have something for you. Come see what a few months of sun and a true work/life balance can do for you.

People Operations Generalist

About Wpromote

Here at Wpromote, one of the nation’s leading digital marketing firms, we invite you to “Think Like A Challenger” and push our clients to take on the 800 lb. gorillas of their industries. Our crew of 300+ digital marketers breathes in marketing and exhales ROI, and we challenge our clients and ourselves each and every day to surpass yesterday’s expectations! Our award-winning campaigns have helped hundreds of companies from startups to Fortune 500 brands thrive. If you’ve heard of Forever 21, Verizon, Papyrus, TOMS, Wienerschnitzel, or Zenni Optical, you’ve heard of our clients. And we want you to join us in making our clients even better.

The Perks

If you’re not already convinced, our amazing perks have made us one of the Best Places to Work in the US two years running according to Ad Age, and one of Los Angeles’ best places to work 5 years in a row. Here’s why:

  • 80% coverage of basic medical, vision, and dental insurance.
  • Traditional 401k and/or Roth 401k matching.
  • Quarterly team social events, birthday celebrations, chili cook offs, holiday half days and summer half day Fridays, and more.
  • Yoga sessions once a week to help you de-stress and recharge. Stretch it off; it’s the new norm.
  • Unlimited PTO and an innovative Work From Anywhere policy that gives our employees freedom to stretch their wings - and catch the cable guy.
  • Coffee, tea, juice, and cereal. A vending machine that has every snack imaginable.
  • Fresh fruit Mondays, Veggie Tuesdays, Yogurt Wednesdays,  and Bagel Fridays!
  • Dog friendly office. Seriously.
  • Beautifully designed and modern office: standing desks, outdoor seating, courtyard, and breakout rooms.

The Role

Our ideal candidate is a team player with a sense of ownership and a “make it happen”
demeanor. They are up for any challenge, are able to thrive in a fast-paced and self-directed environment, are open to learning new skills, and helping support employees in all facets of their lifecycle within the organization. This individual will have an impact in delivering HR solutions to reach our agencies strategic operational goals. This is an excellent opportunity to showcase your HR experience, and also continue to advance your human resources knowledge.

You Will Be

  • Be looking to make a positive impact fast and have a proven ability to work effectively at scale
  • Build and maintain strong working relationships with employees at all levels of the organization and be comfortable supporting executive-level leaders.
  • Have the ability to maintain the highest level of confidentiality
  • Implement human resource policies in compliance with legal regulations
  • Embrace change and be able to guide employees through changes
  • Demonstrate success in managing complex HR projects, stakeholders and deliverables
  • Have strong organizational, administrative and project management skills with great attention to detail
  • Oversee our new hire onboarding process - Lead Orientation, work with managers on first day processes, answer questions and help direct new employees on where to find answers
  • Support offboarding experience for employees and maintain employee files
  • Own administration for current staff and new hires, inputting data in our HRIS system and helping to answer questions surrounding things like benefits, payroll, company policies and processes, etc.
  • Manage light employee relation matters
  • Support the People Operations team on programs and initiatives to drive greater employee engagement
  • Compile regular and ad-hoc reports/analysis as required
  • Help to maintain and grow the presence and effectiveness of our People Operations team

You Must Have

  • A Bachelor’s degree, and 3+ years of relevant experience in Human Resources within a digital marketing agency, advertising agency or media agency
  • Extensive and demonstrated experience in HR functional areas such as: New Hire Orientation, onboarding, offboarding, benefits administration, performance management, employee communications, HRIS, coaching employees, and compliance with federal and state employment laws
  • The ability to maintain strict confidentiality regarding employee and company information and be able to serve as a trusted resource
  • Experience managing leaves of absence, legal compliance (COBRA, HIPAA, FMLA, ADA, OSHA), payroll processing, and onboarding and offboarding employees
  • A high level of autonomy to balance and prioritize multiple competing responsibilities
  • The ability to build and maintain strong working relationships and trust with employees at all levels of the organization, including supporting executive-level leaders
  • A process-oriented mindset and be able to balance strategic initiatives and tactical work challenges in an ever-changing environment
  • Experience in successfully interacting with cross-functional teams - particularly Benefits/Payroll, Finance, and Office Operations
  • Excellent follow through, judgment, and a “make it happen” demeanor
  • Exceptional written and presentation skills, along with strong interpersonal skills and professional judgment


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