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Business Operations Manager

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What We’re Looking For

Business Operations Manager

Remote, United States • Full Time

The Role

Wpromote is looking for a Business Operations Manager who ideally has experience at a digital agency, is well-versed in contract management, thrives in a fast-paced environment, and relishes taking complete ownership of projects from beginning to end. You will collaborate with all departments and key stakeholders across the organization to meet internal and client demands. 

As an Operations Manager, you will manage multiple projects simultaneously. Within this environment, you will work closely with Legal, Operations, Resource Management, and our client delivery teams to execute new and evergreen projects. The right candidate is ready to multitask across diverse environments and dynamic enough to be able to learn technologies. We expect Operations team members to take advantage of opportunities to recommend and implement new strategies, innovate, and develop solutions in collaboration with our leadership teams!  

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Half-day Fridays year round

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Class Pass Credits and more!

The anticipated annual salary for this role will range from $60,000 – $75,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above).

*This position may be performed remotely in most states within the US, with some exclusions

**This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via email addresses. If you see a posting elsewhere that is not reflected on, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.



You Will Be:

  • Supporting the contract administration lifecycle, including responding to inbound requests, contract review, drafting, routing requests to departments for negotiation, response, signatures, and archiving
  • Maintaining and enhancing our internal forms, templates, and procedures in support of the Legal and Operations departments’ initiatives
  • Reviewing vendor agreements related to advertising and digital marketing etc, including NDAs, media agreements, licensing agreements, and other contracts
  • Supporting Operations, Legal, and other departments in contractual negotiations with clients and media owners 
  • Managing corporate governance tasks and maintenance of company records 
  • Exercising independent judgment and discretion to work with multiple departments and outside vendors 
  • Focusing on the details of tasks, deadlines & accuracy of deliverables
  • Supporting vendor relationships and partnerships 
  • Collaborating on resourcing efforts, including but not limited to staffing plans, utilization analysis, headcount support, and outsourcing 
  • Overall responsibility across assigned operational projects and priorities 
  • Leading day-to-day project management of tasks through Asana and coordinating meetings with cross-functional teams 
  • Maintaining a knowledge base of digital marketing trends and new developments

You Must Have:

  • Minimum 2+ years of contract management experience, ideally in an agency, managing small to medium scale projects
  • Well-developed prioritization skills and experience dealing with multiple projects at any one time
  • Ability to handle sensitive/confidential information requiring a high level of discretion, respect, and integrity
  • Experience with Asana or other task management platforms 
  • A strong work ethic; ability to work under pressure and juggle multiple responsibilities to meet deadlines and deliver results
  • Basic understanding of digital marketing channels 
  • Experience communicating with key senior stakeholders including internal teams and third-party vendors
  • Strong interpersonal, analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making, and conflict-resolution skills
  • Strong G Suite and Microsoft Excel skills: pivot tables, VLOOKUPS, and chart building 
Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

  • “The employees at Wpromote are truly a team. In my day-to-day, I regularly have to lean on people to step outside of their defined roles to assist me in different aspects of my job. I have never heard someone say that this isn't what they do or they don't have time. Everyone-- from the executive team to our summer interns-- steps up and pitches in!”
    Kristin Costigan photo
    Kristin Costigan
    Sales Executive
  • “Every day it seems like there is a new challenge that requires a unique solution, and this helps keep the job exciting and forces us to stay on the cutting edge of innovation in everything we do. The industry is ever-changing, particularly within the paid search channel, and I love getting to put my detective hat on each and every day to solve these complex problems.”
    Maarten Lefor photo
    Maarten Lefor
    Associate Director, Paid Search
  • “Every day I’m blown away by the talent here. Our account managers, specialists, designers, and developers are constantly pushing the limits of what’s possible for our clients.”
    Jenny Leddy photo
    Jenny Leddy
    Senior Design Director, Agency Marketing

We Make Mondays Suck Less

Making it our mission to Make Mondays Suck Less, we strive to produce results that you’ll be excited to see and we’ll be excited to deliver. When you love what you do and who you work with, your Mondays will always be better. From office perks to meaningful employee benefits, we’ve created an environment where team members are excited to come to work and clients are blown away by their performance.

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