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Digital Experience Creative Director

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What We’re Looking For


Digital Experience Creative Director

Remote, United States • Full Time

The Role

The Digital Experience Creative Director is a key leadership role within the Digital Experience team, responsible for supporting clients in the design of their websites across lead generation and eCommerce platforms. This person combines skills across branding and UI/UX to create web experiences that showcase our client’s brand while driving users toward desired actions. 

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through policies like unlimited PTO, half-day Fridays year round, flexible schedules, work from anywhere options, 100% paid parental leave, and 401(k) matching. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

*This position may be performed remotely in most states within the US, with some exclusions

**This position is not eligible for immigration sponsorship

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You Will Be

  • Representing the Digital Experience team’s Creative Capability on all client engagements, including new sales opportunities and existing clients
  • Partnering with VP of Digital Experience on Sales RFPs, RFIs, and Pitches as needed for DX Creative services
  • Providing creative direction and solutions to client and team by balancing client needs alongside technical feasibility
  • A hands-on leader as well as a conceptual thinker, and communicate those ideas to the team
  • Developing design concepts and, adhering to UX best practices, creating wireframes, landing pages and prototypes for clients’ websites built on a variety of platforms, including Shopify, Adobe Commerce, BigCommerce, WordPress, and more
  • Partnering and Leading with the Strategist on large projects to develop strong creative briefs to ensure the client’s marketing objectives are met; representing the Digital Experience business unit
  • A strong collaborator that is the go-to person for all services at the agency, such as social, paid, SEO, content, or email 
  • Setting direction and maintaining brand consistency for a wide range of clients

You Must Have

  • 5-7 years of experience as a Creative Designer with an emphasis on the web design
  • A creative portfolio that showcases strategic thinking with an understanding of brand positioning, multichannel marketing, and conceptual thinking
  • Outstanding presentation skills to successfully present concepts for new business pitches and existing client engagements
  • Knowledge of any combination of the following tools: InVision, AdobeXD, Figma, and/or Sketch
  • A strong background in digital as it relates to responsive web design in a mobile-first world
  • Great organizational skills and ability to manage multiple deadlines and priorities while being able to delegate projects to others on their team

Nice to Have

  • Experience building and leading a team of creative professionals
  • Experience with UI/UX Strategy & Design
  • Experience working with platforms such as Adobe Commerce, Magento, Shopify Plus, BigCommerce, WordPress, and Contentful
Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

  • “The employees at Wpromote are truly a team. In my day-to-day, I regularly have to lean on people to step outside of their defined roles to assist me in different aspects of my job. I have never heard someone say that this isn't what they do or they don't have time. Everyone-- from the executive team to our summer interns-- steps up and pitches in!”
    Kristin Costigan photo
    Kristin Costigan
    Sales Executive
  • “Every day it seems like there is a new challenge that requires a unique solution, and this helps keep the job exciting and forces us to stay on the cutting edge of innovation in everything we do. The industry is ever-changing, particularly within the paid search channel, and I love getting to put my detective hat on each and every day to solve these complex problems.”
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    Maarten Lefor
    Associate Director, Paid Search
  • “I believe that Wpromote's commitment to being a Challenger will continue to propel the company forward as a leading agency. In my role, I am able to push clients into testing more and continuing to innovate, to truly embrace the Challenger mindset.”
    Mylan Jefferson photo
    Mylan Jefferson
    Manager, Social
  • “Every day I’m blown away by the talent here. Our account managers, specialists, designers, and developers are constantly pushing the limits of what’s possible for our clients.”
    Jenny Leddy photo
    Jenny Leddy
    Brand Director, Marketing

We Make Mondays Suck Less

Making it our mission to Make Mondays Suck Less, we strive to produce results that you’ll be excited to see and we’ll be excited to deliver. When you love what you do and who you work with, your Mondays will always be better. From office perks to meaningful employee benefits, we’ve created an environment where team members are excited to come to work and clients are blown away by their performance.

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