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Resource Manager

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What We’re Looking For

Resource Manager

Remote, United States • Full Time

The Role

As a Resource Manager, you will serve as a key member of our Central Operations team with the responsibility of providing accurate staffing resources for our internal teams at Wpromote. You will collaborate with our sales, talent, finance, and all key stakeholders across the organization to meet staffing and client demands. The Resource Manager understands the employee skill sets and experience necessary to execute effectively across clients, industries and channels. This is a new role at Wpromote, where you have the opportunity to recommend and implement new strategies, innovate, and develop solutions in collaboration with our Operations team!

*This position is not eligible for immigration sponsorship

**This position may be performed remotely anywhere within the United States except CO, OH, HI, AK, NV, WA.


You Will Be

  • Managing staffing logistics for clients, ensuring staffing requests are fulfilled in an efficient and cost-effective manner
  • Ensuring staffing plans stay current based on everchanging client resourcing needs
  • Initiating external hiring solutions when internal staffing solutions are not possible and will be gathering approvals from Finance and People Operations/Talent Acquisition which include salary ranges, margin and revenue details, and job descriptions
  • Driving staffing recommendations to channel leadership and escalates findings to executives during forecast reviews
  • Maintaining accurate supply and demand data in workforce management tools 
  • Managing assignments and extensions of resources based on capacity / demand
  • Analyzing supply and demand data, identifying trends or issues and providing clear and timely recommendations to leadership to resolve those issues
  • Reviewing bandwidth and manage resource sharing across Wpromote on an ongoing basis, proactively working to ensure maximum utilization
  • Tracking and analyzing supply and demand data, identifying trends or issues and providing clear and timely recommendations to leadership to resolve those issues
  • Building and maintaining internal relationships and by understanding of the Wpromote’s overarching business initiatives and the potential impact on bandwidth
  • Partnering with multiple departments (People Operations, Finance, Talent Acquisition, Channel teams, and Client Services) to identify areas for improvement within resource management and develop action plans for process improvement

You Must Have

  • 3+ years of experience with sourcing/deploying internal resources within an Advertising Agency 
  • A proven track record with establishing strong relationships with internal teams
  • The ability to provide accurate and detailed reporting to the leadership team to maintain the balance of supply and demand
  • Excellent oral, written, and interpersonal skills, with the ability to identify and problem solve situations in an efficient manner
  • Strong time management and project management skills

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

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  • “The employees at Wpromote are truly a team. In my day-to-day, I regularly have to lean on people to step outside of their defined roles to assist me in different aspects of my job. I have never heard someone say that this isn't what they do or they don't have time. Everyone-- from the executive team to our summer interns-- steps up and pitches in!”
    Kristin Costigan photo
    Kristin Costigan
    Sales Executive
  • “Every day it seems like there is a new challenge that requires a unique solution, and this helps keep the job exciting and forces us to stay on the cutting edge of innovation in everything we do. The industry is ever-changing, particularly within the paid search channel, and I love getting to put my detective hat on each and every day to solve these complex problems.”
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    Maarten Lefor
    Associate Director, Paid Search
  • “I believe that Wpromote's commitment to being a Challenger will continue to propel the company forward as a leading agency. In my role, I am able to push clients into testing more and continuing to innovate, to truly embrace the Challenger mindset.”
    Mylan Jefferson photo
    Mylan Jefferson
    Manager, Social
  • “Every day I’m blown away by the talent here. Our account managers, specialists, designers, and developers are constantly pushing the limits of what’s possible for our clients.”

We Make Mondays Suck Less

Making it our mission to Make Mondays Suck Less, we strive to produce results that you’ll be excited to see and we’ll be excited to deliver. When you love what you do and who you work with, your Mondays will always be better. From office perks to meaningful employee benefits, we’ve created an environment where team members are excited to come to work and clients are blown away by their performance.

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