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Director of People

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What We’re Looking For


Director of People

Chicago, Illinois • Full Time

The Role

Wpromote is growing rapidly and looking for a Director of People to join our People team. The Director of People is a critical leadership role reporting to the Vice President of People. Wpromote is a remote-first workplace, however there is preference for this role to be located in the Central or Mountain time zones.

This role’s scope will focus on the most critical components of supporting Wpromote’s employees throughout the employee lifecycle. You’ll be a strategic adviser on a wide range of needs related to people, a high performing culture and organizational effectiveness. You will be a partner to leadership, managers, and an ally to all employees. You will partner with cross-functional Business Unit Leaders to build and execute exciting programs and strategies that drive our business forward as we evolve, develop and cultivate our people and our culture.

Along with other members of the People Operations team, you will create and cultivate an inclusive employee experience. You will be hands-on, and able to flex from strategic to tactical work while being a thoughtful leader that provides coaching, support, and development to members of the People Operations team, and with key stakeholders throughout the organization. 

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through policies like unlimited PTO, a 4.5-day workweek, flexible schedules, work from anywhere options, 100% paid parental leave, and 401(k) matching. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

*If you reside in Colorado, please follow this link to view Colorado compensation information and apply for this role. Residents of all other states are encouraged to apply to this posting. Compensation packages for employees and applicants outside Colorado may differ from the Colorado compensation information and are based on a wide array of factors unique to each candidate and location, including but not limited to skill set, years & depth of experience, education and certifications, and geographic location. This may differ in other locations due to cost of labor considerations.

*This position may be performed remotely in most states within the US, with some exclusions

**This position is not eligible for immigration sponsorship

#LI-JL

#LI-Remote

You Will Be

  • Leading a People Operations team and actively contributing to your direct report’s development by leading and coaching
  • Serve as a mentor to other members of our People Operations team
  • As a member of the People leadership team, have an ownership mentality when it comes to the overall vision, mission and goals of Wpromote
  • Responsible for leveraging HR data and analytics that allow us to ensure we’re making the best people decisions while moving at speed
  • Design, implement and own people policies & procedures, the onboarding and offboarding experience, employee relations, training and talent development programs, and change management 
  • Own the delivery and measure effectiveness of several core HR processes and programs
  • Work with People Operations leadership and business unit leaders to develop compensation plans in to attract, reward, retain, and engage employees
  • Collaborate with our Talent Acquisition team to ensure we attract top talent and remain and employer of choice
  • Partner with business unit leaders to design and implement career development plans  and performance management plans that provide opportunities for growth, acquisition of new skills and develop the future leaders of Wpromote 
  • Serve as a trusted advisor, operational executor and consultative business partner
  • Partner with our Employee Resource Groups Advisory Boards to drive our DE&I efforts
  • Ensure ongoing compliance with relevant regulations and requirements across all states Wpromote operates in to minimize risk and exposure to the company
  • Collaborate with team members and across functions to develop, document, and implement new programs, processes, events, and initiatives
  • Help create standardized metrics and evaluation processes across people programs to ensure a data-driven approach when evaluating and addressing needs
  • Support our team’s efforts to build and continuously improve on our remote-first culture;  act as a key stakeholder in Wpromote’s ‘The Future of Work’ initiatives
  • Find opportunities to evolve and efficiently scale our people processes to enhance the employee experience in a way that uses self-service, automation, tools, and technology
  • Manage execution of competing priorities; balancing short-term tactical implementation with longer-term strategic goals

You Must Have

  • 7+ years of HR experience 
  • Prior experience managing a team and a passion for developing others
  • Deep knowledge of HR practices and procedures and broad knowledge of the various functional areas within a people organization
  • Demonstrated experience solving complex employee relations issues
  • Change agent – someone who initiates and implements continuous improvements while bringing others along on the journey
  • Managerial Courage: ability to make tough decisions and deliver difficult messages with empathy and poise
  • Skilled at building cross-functional partnerships and influencing stakeholders across the organization
  • Can move fluidly between tactical execution and strategic thinking
  • Experience with mergers and acquisitions and integration of teams and cultures
  • Excellent verbal, written and interpersonal communication skills are required
  • Comfort with ambiguity, autonomy, and figuring out what needs to be done and then taking action
  • Strong HR functional expertise; knowledgeable on employment law matters, compliance & policy management
  • Strong problem solving and critical thinking skills while exercising sound judgment
  • Passionate about providing an extraordinary experience for employees at all levels
Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

  • “The employees at Wpromote are truly a team. In my day-to-day, I regularly have to lean on people to step outside of their defined roles to assist me in different aspects of my job. I have never heard someone say that this isn't what they do or they don't have time. Everyone-- from the executive team to our summer interns-- steps up and pitches in!”
    Kristin Costigan photo
    Kristin Costigan
    Sales Executive
  • “Every day it seems like there is a new challenge that requires a unique solution, and this helps keep the job exciting and forces us to stay on the cutting edge of innovation in everything we do. The industry is ever-changing, particularly within the paid search channel, and I love getting to put my detective hat on each and every day to solve these complex problems.”
    Maarten Lefor photo
    Maarten Lefor
    Associate Director, Paid Search
  • “I believe that Wpromote's commitment to being a Challenger will continue to propel the company forward as a leading agency. In my role, I am able to push clients into testing more and continuing to innovate, to truly embrace the Challenger mindset.”
    Mylan Jefferson photo
    Mylan Jefferson
    Manager, Social
  • “Every day I’m blown away by the talent here. Our account managers, specialists, designers, and developers are constantly pushing the limits of what’s possible for our clients.”
    Jenny Leddy photo
    Jenny Leddy
    Brand Director, Marketing

Get The Chicago Office Scoop

We’re the second oldest office and we’re continuing to grow. Our team also loves to enjoy happy hours throughout the city (we may or may not have a spreadsheet broken out by day of the week), throw holiday-related potlucks (Christmas in July, anyone?) and host Fine Wine Fridays in the office (better brush up on your beer pong!) We also love giving back and volunteering together with non-profits around the city such as Open Books & PAWS. Come join our team. We’re excited to eat deep dish pizza with you!

Chicago cityscape

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