Frequently Asked Questions

1. General Questions

1.1. What Social Media sites do you work with?

Facebook, Twitter, YouTube, Myspace and more.

1.2. Will Social Media work for my business?

Yes. Social Media can work for any company. Social Media allows end consumer connections to be made and maintained like no other advertising outlet. It enhances customer relations and creates a portal to reach out to new potential clientele, disseminate information, while promoting positive feedback and combating the negative.

1.3. What does your reporting include?

Our reporting consists of:

- Monthly Overview
- Facebook Screen Shots
- Facebook Insights
- Twitter Screenshots
- Facebook Ad Screen Shot with Stats
- Strategy

1.4. How many more Facebook "Likes" will I get?

The Facebook “Like” component is an important aspect of the Facebook Fan Page, but engaging the target audience is our main focus. It does not benefit a company to have 1,000,000 fans if they are unable to stimulate their fans. Even worse, if the fans are hiding messages from their News Feeds, then no one is seeing any of your content. We do not promise any specific number of fans, as we are interested in the quality fans over quantity. We strive to build our pages through organic means creating a strong brand and loyal fan base, which in turn will expand the reach of the word of mouth, or in the case of Facebook, word of News Feed.

1.5. How much do your services cost?

At Wpromote we offer a suite of Social Media services, with pricing starting at $500.

1.6. How much does Facebook advertising cost?

Facebook advertising costs vary. It is structured similar to a pay-per-click system and is allowed a daily budget dependent on the cost per click. With our Social Media packages you are given a manager who oversees the daily performance of your Facebook ad and assures that it is running at optimal levels.

1.7. What makes Wpromote’s Social Media campaigns different?

We pride ourselves on our knowledge of the social networks and keeping up with their ever-changing layouts, rules, engagement tactics, and more. We rely on our marketing experience to deliver fresh engagements to truly connect with fans.

1.8. Why is an agency better than hiring someone in house?

Let the professionals handle it. The primary benefit to having an agency manage your social media campaign is experience. By focusing on social media, agencies have the ability to stay up to date on current changes and know all of the ins and outs of the various intricacies of social media. At Wpromote we have contacts at many of the social platforms and are kept abreast of any changes that may occur so we may plan accordingly.

1.9. What is Viral Marketing?

Viral Marketing is an advertising method that relies on people to facilitate the distribution of a message. Viral Marketing can occur online or offline and employs a broad array of mechanisms such as blogging, digital PR, media sharing, microblogging, podcasting, viral video transmission, and publicity stunts. The goal of any viral campaign is to generate ‘word-of-mouth’ buzz among the target demographic for a brand, product, or service, also known as ‘brand awareness’. A major benefit of generating brand awareness virally is the ability to reach a large number of people in a very short amount of time, hopefully creating a lasting impact.

1.10. How can you know about our business if you don’t work for us?

All of our clients are asked to fill out a survey, which outlines much of the typical information we need to get started. We also ask for a timeline of company events or happenings to aid in our understanding of your company. We stay up to date on new promotions and information via the client and we also monitor any online activity directed at or about the company so the social media sites will always be up to date and current.

7-time honoree on the Inc 500|5000 list of the fastest growing
private firms in the country. We think that’s pretty cool!

Ranked the 4th Best Place To Work in Los Angeles by the LABJ.
Join the Wpromote family!

The only company in the country to be an invited member of the
Google Client Forum, Google SEM Council and Social Council.

Our COO holds the record for highest score on
Google’s Display Advertising Advanced Exam.

Wpromote’s website won an ADDY award for
best B-to-B HTML website.

Mashable called our Fiestabo campaign for Ford one of the
Top New & Innovative Social Media campaigns.

Wpromote was born in a tiny Dartmouth dorm room
in 2001 by Michael Mothner

37% of Wpromote’s employees graduated from the same
high school, Mira Costa in Manhattan Beach, CA.

66% of Wpromote’s employees went to college in sunny California,
USC being the most popular choice.

7 miles is the average commute for a Wpromoter.
Distances range from 1.2 miles to 29.5 miles.

Wpromote’s employee heights range from 5’ to 6’8’’.

Our clients love visiting us on Thursday.
That’s when the masseuse is here.

We have been helping businesses succeed online since
2001, three years before Facebook was created.

In 2004 Wpromote had 3 employees, all named Mike.
All three are still here and act as CEO, COO & CRO.

What truly sets us apart are the 100+ passionate, creative
and driven people that make up the Wpromote team.

Work hard, play hard and shatter our client’s
expectations every day. That is the Wpromote way.

We experienced a 96% Client Retention Rate last year
thanks to our employees amazing effort and dedication.

In 2007 Wpromote was ranked as the 62nd fastest
growing business in the country.

Microsoft Preferred Agency
Recognized adCenter Experts
Inc. 500|5000
Six Time Honoree
Google AdWords Partner
Nation's Highest Score
Better Business Bureau
BBB Accredited Since 1999
Los Angeles Business Journal
#4 Best Place To Work In LA
Deloitte Technology Fast 500
Awarded In 2010 & 2011
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