Frequently Asked Questions

1. General Questions

1.1. Why should Wpromote manage my Facebook Advertising?

Advertising in Facebook is a unique experience from search and display; however, many of the tactics are similar. Wpromote has managed dozens of advertising campaigns in Facebook and thousands of campaigns in similar channels. Our performance and methodology are proven and can save our clients significant time and money that could otherwise be spent figuring out how to implement best practices in Facebook. Wpromote also has a direct relationship with the Facebook advertising team that gives us priority status whenever issues or questions arise and keeps us firmly at the vanguard of new developments in the advertising interface.

1.2. Where should I direct my traffic after someone clicks my Facebook ad?

Facebook allows advertisers to send traffic to external websites and to internal Facebook pages. Facebook recommends sending to other Facebook pages to keep the user experience familiar as opposed to sending them offsite. As long as your Facebook page is well-developed and capable of tracking actions, Wpromote supports keeping users within Facebook as a best practice.

1.3. How often should I refresh my Facebook ad creative?

It is incredibly important to keep Facebook ads fresh. Facebook ads can “go stale” in a matter of days if the response rate is lacking, so it is important to be vigilant with keeping ads updated. Additionally, Wpromote recommends running multiple ad variations at any given time and replacing lower performing ads as soon as statistically significant information becomes evident. This way, the most successful elements can be expanded upon and the ads always include a fresh version.

1.4. How targeted can my Facebook ads be?

Facebook’s biggest strength is its ability to target in an extremely granular fashion. Facebook allows you to target your users with a higher degree of certainty than almost any other channel based on age, sex, location, interest, relationship status, sexual orientation, languages spoken, level of education and even workplace for certain, large employers. No matter who your target audience is, where they are, or what they like to do, Facebook makes reaching these people easier and more effective than any other advertising medium.

1.5. What are Sponsored Stories?

Sponsored Stories allow advertisers to harness and disseminate the great things that Facebook users say about their brand within Facebook. If John Doe mentions how comfortable his new Nike sneakers are or how delicious his McDonald’s fries are, Nike and McDonald’s can use those status updates to reach other users. This is the digital equivalent of promoting word of mouth recommendations within communities.

1.6. How do I track my ROI when advertising on Facebook?

Facebook does not have a built-in ROI tracking ability, but that doesn’t mean that your campaign is any less accountable than any other channel. Wpromote recommends the use of Google Analytics tracking for Facebook campaigns, but we’ve also worked with third party software that make tracking very easy. It can be more challenging for direct marketers to achieve their ROI goals in Facebook as opposed to search but that is why it is all the more crucial to leverage the experience and information at Wpromote’s disposal when beginning a Facebook advertising effort.


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Our COO holds the record for highest score on
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Wpromote’s website won an ADDY award for
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Mashable called our Fiestabo campaign for Ford one of the
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Wpromote was born in a tiny Dartmouth dorm room
in 2001 by Michael Mothner

37% of Wpromote’s employees graduated from the same
high school, Mira Costa in Manhattan Beach, CA.

66% of Wpromote’s employees went to college in sunny California,
USC being the most popular choice.

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Distances range from 1.2 miles to 29.5 miles.

Wpromote’s employee heights range from 5’ to 6’8’’.

Our clients love visiting us on Thursday.
That’s when the masseuse is here.

We have been helping businesses succeed online since
2001, three years before Facebook was created.

In 2004 Wpromote had 3 employees, all named Mike.
All three are still here and act as CEO, COO & CRO.

What truly sets us apart are the 85+ passionate, creative
and driven people that make up the Wpromote team.

Work hard, play hard and shatter our client’s
expectations every day. That is the Wpromote way.

We experienced a 96% Client Retention Rate last year
thanks to our employees amazing effort and dedication.

In 2007 Wpromote was ranked as the 62nd fastest
growing business in the country.

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