Mobile marketing Category

Apps for the Real-Time Era

Monday, August 16th, 2010

Interacting online with real-time media is quickly becoming a leading trend in recently released websites, content, and applications for smart phones. Staying updated and informed about the most recently released information is a feature that websites or applications have to offer in order to stay relevant.  Companies and concepts have emerged that cater to this constant real-time release of information like Twitter, Digg, Facebook, Gilt, and many more.  This article will help you understand why this trend is about to be integrated into your daily life, and will give you a look into some of the most popular real-time websites and applications that are only a few hours new.

screen-shot-2010-08-16-at-45431-pmFor those who have not heard yet, ESPN released a real-time media application that is similar to Foursquare late last week.  This application, named Passport, allows you to check into sporting events, see who is there, and converse with other attendees.  This application will allow true fans to declare there unwavering dedication to their team, and provide another platform for immense amounts of trash talking.  Philo and Miso are new real-time applications that allow people to chat about TV shows currently airing on public platforms.  These applications, will be apparent to mainstream app users by the Fall, and will undoubtedly continue to partner with cable conglomerates like Miso’s relationship with TNT.

Participating in real-time media provides extremely useful analytical information for companies, and that is why companies like Gap have implemented promotions for customers who check into Foursquare when showing up to shop.  Gap offered 25% off a foursquare participant’s entire purchase last weekend when they checked in, but because of the lack of advertisements for this event almost no one was aware of this opportunity.  Be on the look out for additional events like these in the future.

screen-shot-2010-08-16-at-55613-pmBlurring the line between entertainment on your phone and the real world is also something that real-time media is trying to offer with certain apps.  SCVNGR is a site that tries to link experiences in the real world with your phone by placing you on scavenger hunts with people in your area.  This app allows you to check into cafes or any location but also alerts you to scavenger hunts or activities that people are engaging in.   I am also reminded by my hunger that their are applications that give you up-to-the-moment announcements of where LA food trucks can be found.

The underlying factors of immediate interaction with real-time updates in entertainment, news, and contacts is the enjoyment people get by staying informed, and the benefits advertisers obtain by staying fresh on the minds of their consumers.  The constant presence of a company’s message is a dream come true for advertisers, but is easily disguised as daily entertainment.  The introduction of new interactive information is a great tool for a site’s SEO attempts as well, so integrating games or a reward system in your content is a great incentive to get customers to continually return to your site or app.

Please leave your favorite real-time website below so we can all stay in the loop.

Inception’s Viral Success

Monday, July 19th, 2010

“Inception” earned a well deserved 60 million dollars this weekend because of its “mind bending, cerebral experience” of a story. This movie inspired an Oscar worthy buzz and could undoubtedly stand on its own to draw in millions of impressed fans, but much of the monetary success has to be attributed to the omnipresent hype machine that was “Inception’s” marketing campaign. Warner Brothers teamed up with Verizon, Wired Magazine, Fandango, and Yahoo to produce an engaging viral campaign that reached across many demographics.

The first steps of “Inception’s” 100 million dollar viral campaign included the launch of an intriguing website with only the presence of a spinning top.  This ominous top began spinning at www.mind-crime.com, on August 21st 2009, and did nothing but enticed fans to seek out the first official trailer.  After surfing the web in anticipation all weekend, eager fans had to settle for a brief teaser.

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Fans had to wait four more months for any more word from Warner Brothers, but in December the top in the banner above started to slow down.  Die hard Christopher Nolan fans reported that the once relentlessly spinning top was about to topple over, and when it did a link brought fans to the campaign’s next step.

screen-shot-2010-07-19-at-50947-pmFans in search of insights to “Inception” were brought to a video game where they could either design mazes that other players could try to solve, or try to solve mazes that other players had created.  This addicting game also served as a portal to release posters and images for the movie.  This initial launch of the game was incomplete and kept players waiting for additional levels and viral clues to follow.

screen-shot-2010-07-19-at-53643-pmAfter the release of Mind Crime, posters and movie stills were released slowly, and orchestrated in a way that highlighted the overall theme of secrecy and adventure.  Seemingly important  aspects of the movie were utilized in scavenger hunts, contests, interactive advertisements, and always demanded a viewers full attention.   “Inception’s” adventurous attitude was dialed right into Verizon’s Droid phones with the Protect Your Dreams app.  This interactive application gave fans a chance to play games that promoted the movie’s music, themes, actors and Verizon.

“Inception’s” success has been attributed to the overall distinctiveness of its plot, settings, and unrelenting entertainment value, and those qualities will always create a substantial buzz.  When analyzing the overall success of the film, don’t forget that the marketing style utilized drew fans in, making them feel as if they were apart of the action.  Because “Inception’s” marketing alone provided entertainment value of such a high standard fans had no choice but to be swept up in the excitement.

3 Mobile Search Tactics to Boost Your ROI

Wednesday, April 7th, 2010
Mobile search is unique – the sheer size alone of the keyboard on a mobile device results in queries shorter than their online counterparts

Mobile search is unique – the sheer size alone of the keyboard on a mobile device results in queries shorter than their online counterparts

It’s an industry predicted to reach $3.3 billion in revenue by the year 2013, the reason you chose the bed-and-breakfast over the boutique hotel when your original hotel lost your reservation, and top of mind for marketers looking to capitalize on the growing number of consumers using the mobile web to make decisions on how to spend their money and time.

It’s mobile advertising, and its mere existence, along with that of PDAs and smart phones, is changing the way consumers make decisions. As marketers realize the value of mobile advertising to influence brand awareness, word-of-mouth, and offline consumer behavior, many allocate their first mobile spend to paid search, or “pay-per-click” advertising, largely due to its track record as an accountable, highly-targeted way to market online.

However, while it retains the built-in accountability that makes online search so attractive, mobile search is unique and requires a slightly different approach. To help you understand the value and place of mobile search in your marketing mix, last month we identified three significant ways mobile differs from online search. For this month’s feature, we tapped one of the top mobile advertising networks to give you straight-from-the-horses-mouth advice on how to leverage mobile search for maximum ROI.

Read on for three tactical tips to change the way you think about mobile search and help you get more out of your next campaign.

1 - Create a custom mobile landing page

Mobile search is unique – the sheer size alone of the keyboard on a mobile device results in queries shorter than their online counterparts

Mobile users need quick and easy access to information - send users to a custom landing page that highlights actionable data and minimizes the rest

Not only is it difficult (and sometimes impossible) to view an entire website on a mobile device, asking users to do so is selling your search campaign short. Once you accept mobile search as time-bound and action-oriented, you realize most mobile users have a clear goal they want to achieve when performing a search and are looking for very specific information to help them do so – if you give mobile users all the information you have, you are holding them back, and when the goal is to spend money on your product or service, holding them back is the last thing you want to do.

Instead of relying on your regular website or landing page to receive mobile search traffic, create a landing page tailored to mobile users that delivers information they need to make a quick decision. If you’re a new restaurant, for example, looking to capitalize on the buzz created when US Weekly published a photo of Hollywood’s latest power couple dining on your patio, placing a mobile search ad is savvy, but you have to take the next step. Mobile users making on-the-fly decisions about where to dine don’t want to be wooed by your graphic designer’s clever use of color and form; they want to know your address and hours, see your menu, and find out how to make a reservation. Make it easy for mobile users to locate this information quickly and you’re more likely to find them seated at one of your tables, which brings us to our next tip – optimizing the mobile conversion funnel.

2 - Streamline the mobile conversion funnel for speed

Just as the unique needs of mobile users inform your mobile landing page design, they should also inform the conversion funnel, or in other words, the steps a user must take to perform a desired action as a direct result of visiting your site.

Possible actions include making a purchase, completing a form, or making a call, although walking into an advertiser’s brick-and-mortar location also counts. Your job as a mobile marketer is to make it easy for users to perform these actions by conceptualizing the conversion funnel on mobile terms.

Make it easy for mobile users to connect with a live person using click-to-call technology on your landing page and ads

Make it easy for mobile users to connect with a live person using click-to-call technology on your landing page and ads

While online conversion funnels have more time to engage and sell, mobile funnels should be built around two things: ease-of-use and speed. If you are a sporting goods store and a mobile user on looking for a new tennis racket has landed on your website, they probably aren’t interested in signing-up for your newsletter. Most likely, the user wants directions to your store and information about the rackets you have in-stock. Anticipate these wants and deliver.

Make your phone number and address prominent, and enable click-to-call functionality on mobile landing pages (and text ads if you prefer) so a user can connect with you instantly. Avoid long contact forms and minimize the number of steps required to make a purchase. All in all, make it as easy as possible for a user to become a customer by highlighting logical essentials and minimizing the rest.

3 - Leverage complementary keywords to capitalize on mobile demand

When building your first few mobile search campaigns, you may be tempted to advertise under a few competitive keywords and avoid the rest until you have enough data to better optimize your list. This is not recommended. While long-tail keywords are thought to indicate a greater purchase intent than shorter, more generic keywords, the latter indicate the same, if not greater intent, when searched on a mobile device.

Use mobile keyword research tools, like the one offered by Google AdWords to examine mobile traffic for competitive terms and get suggestions for complementary keywords to add to your list. Watch how complementary keywords perform and optimize your campaign for ones that convert, but never assume terms will perform in a mobile campaign as they do online; experiment until you know.

If you aren’t experimenting with complementary keywords, the competition likely will, and you’ll be missing out on a significant piece of the mobile pie.

We hope these strategic tips help you optimize your mobile search campaign for maximum ROI. For more information on paid search or help advertising online, please contact sales@wpromote.com.